Does Selling Exist Anymore?

I’ve been in sales for a long time, so much so that I believe we are all in sales; I’ve written a previous blog about that. I love sales probably because as a consumer I love buying! I love a great sale, when the salesperson really listens to what you want and wows you with their…

The Hidden Cost Of Simplicity

We used to think the earth was flat. We thought that the sun rotated around it. We used to believe that it was uneccessary for surgeons to wash their hands before they began operating – it was pointless, they were about to get covered in blood! Our minds have progressed, our knowledge has expanded, our…

Are We Losing Trust in Trust?

Our trust has been broken so many times that we no longer trust “trust”. What do I mean by that? Well, if someone says “trust me”, we’re becoming more inclined to respond sceptically or defensively. The tele-sales rep tells us “I’m not trying to sell you anything!” because if they said they were trying to sell…

It Doesn’t Count

As a society we seem obsessed with measuring something so that we can put a number on it. Maybe it’s because of our tendency to perceive numbers as facts. But it does mean we risk missing things that could be equally important, or perhaps more so, than the things we can attach a number to. In business it’s all…

Quick Wins

I’ve heard the phrase “quick wins” used for many years, usually in a business setting, when people refer to the actions that can be done easily and quickly to deliver the biggest results. Is there anything wrong with that desire? I mean, why not get the results you want in the shortest possible amount of time? That’s…

You Don’t See The Re-Writes

I want you to think of your favourite film. Now think of your favourite scene in that film. The dialogue, the imagery, the performance. Think about how much you love it; how much it means to you. Think about how much you consider it to be perfectly brilliant. Chances are it didn’t start out that…

10 + 10 = ?

I’m sure that even those of you who profess to be terrible at maths came to a pretty quick answer to the above equation, right? I mean, 10 + 10, you can’t get much simpler than that. You have an answer.  And when we have an answer our minds stop. Answers represent endings, they represent winning,…

Out Of The Fire

Fire is an amazing resource. I find it amazing that the contradictory potential to provide necessary, life-giving heat and the capacity for raging destruction, are bound up within the same element. It can both support and destroy life. One place you don’t want a fire is in a forest. Unless you happen to be a…

Problution

Problution is a word I coined several years ago when I found myself discussing how there are occasions when the solution to a problem is actually the problem itself – hence “problution”! So how can a problem also be the solution? It sounds improbable and counter-intuitive! Please allow me to explain…

The Cost of Time

One of the most common challenges in today’s workplace is the perceived lack of time that we have to complete our work. As the pace of work is getting faster, this pressure never goes away. Unless you can change the laws of physics you are never going to get more time, so the only thing…